I (Hannah) will: | You will: | |
Professional standards | – represent my capacity and qualifications for the project accurately – follow the CIEP Code of Practice | – describe the project and the work that is needed accurately |
Project progress | – keep you updated on progress and any potential issues in good time | – keep me updated on any necessary changes to the original agreement/timeline in good time |
Changes | – aim to be fair and helpful in circumstances that require changes to the schedule – document and acknowledge changes in writing | – aim to be fair and helpful in circumstances that require changes to the schedule – document and acknowledge changes in writing |
Cancellation | – accept cancellation of a project within 48 hours after agreeing to the project | – notify me with 48 hours after agreeing to the project to cancel if necessary – pay for any work completed before cancelling a project |
Payment | – send invoices for services (in ¼-hour increments) when I finish the project or at the end of the project or end of the month – notify you of late payment and charge additional 1.5% | – pay my invoices within 30 days or on agreed timeline – pay late fees if needed |
Files | – deliver the work in the agreed format – delete your files after 6 months of finished work | – make sure master files are properly stored and backed-up |
Copyright | – aim to make note of any potential copyright issue | – accept ultimate responsibility for following copyright and trademark law |
Confidentiality | – keep your files and content confidential | – keep my data confidential, except when sharing my contact information for referrals |
Indemnity + liability | – follow all relevant laws when doing my work – pay relevant taxes in the country where I live – refund any amount paid by you for services not delivered in the case of my failure to perform | – accept ultimate responsibility for any claims or expenses relating to alleged libel, copyright infringement, or other legal or contractual issues |
Warranty | – notify you of any suspected or unresolved issues within the edited work | – acknowledge that I cannot guarantee 100% error-free work – pay for my services even if you do not agree with my suggestions |